A Webinar for Ontario Systems Clients

Countdown to CFPB 2021: New Product Features and Tools You Need to Stay Compliant

Tuesday, February 23rd On-Demand

Watch the Replay

About the Webinar


As the ARM industry continues to digest the CFPB's New Rule for debt collection, Ontario Systems clients want to know what these changes mean for our solutions and how we plan to help collectors navigate this next chapter. In this 60-minute session, our product experts will highlight key aspects of the CFPB regulations we're addressing through a variety of enhancements. Discussion topics include:

  • Call frequency and call frequency expectations
  • Place of employment consent/revocation
  • Payment prevention on disputed accounts
  • Holiday/business day calendaring
  • Mailed and delivery dates
  • Initial contact date/method validation period end date
  • Prohibited and method of communication

Register now—using the form at the top of this page—to understand the impact of the final CPFB rule on your operations and the steps we're taking to enhance our product capabilities so you can rest easier. 


Nicole Nye

Director, Product Management

In her current role, Nicole leads the team responsible for developing and executing Ontario Systems' Account Receivable Management (ARM) product strategy. Prior to her role at Ontario, Nicole led Waystar's Patient Financial Experience product strategy and was Vice President of Product Management at Connance, which was acquired by Waystar. In 2018, she was recognized as one of the top female Revenue Cycle Management executives to watch by Becker's Healthcare. In other roles, Nicole spearheaded marketing strategy at McKesson Health Solutions as Associate Vice President of the Network and Financial Management Businesses. Nicole has more than 25 years of experience in healthcare. Starting out her career at Blue Cross and Blue Shield of Massachusetts, she launched some of the first consumer-directed health plans in the country. Nicole received both her MBA and Bachelor of Science in Marketing, as part of the Honors Program, from the Carroll School of Management at Boston College. 

Shawn Yates, Director of Product Management, Ontario Systems

Chris Cochran

Principal Product Manager

Chris has a long tenure with Ontario Systems and has held many roles during his time at the company including sales, partner relations, and product management. In his current role as Principal Product Manager, Chris is focused on keeping up with technology and regulatory trends in the ARM market. He is passionate about Cloud computing and getting innovation to market. Chris received his BA in Physics from Wabash College and his MS in Physics from Ball State University.  

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