Know the compliance requirements before you start
Text messaging, like any other consumer communications technology, comes with its compliance challenges – especially for the third-party debt collector. Character limitations; consent, revocation, opt-in and opt out requirements; along with the requirements of the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA) make many organizations reluctant to engage. But it’s time to engage.
In this new eBook, Rozanne Andersen – Ontario Systems Vice President and Chief Compliance Officer – discusses all things text messaging, which has become consumers' preferred communication method. From definition to execution, you’ll move forward with a thorough understanding of a complicated industry topic, including:
Download it here and learn more about this opportunity to better connect with consumers on their terms.